We went to ice caves in Austria today which has inspired this entry that is relatively unrelated to both ice and caves. They have instead, as the apex of a series of similar experiences throughout Germany and Austria, inspired a rant about these people who refuse to give out information. And I don't just mean because I can't read the signs in German anymore, I mean there are often no signs and no one tells you crap. I will explain.
Yesterday we arrived in Austria and had a very nice day and night in Salzburg. Today we were scheduled to drive to Vienna and stop at a couple attractions along the way which included salt mines and ice caves. The
salt mines were really cool, but that's not the point of this blog entry. We arrived at the
ice caves just after 3pm. Our guidebook said the last tour was at 4pm, so we were happy to have made it in time. Our guide book also said that the tour was €9. Upon arrival and after deciphering the sign posted, we were informed that the actual cost, including the gondola ride up the monstrous mountain (which would have taken hours to walk up) was no less than €26 each. To translate, that's about $38 USD or about $50 AUD. Per person. What does this include? Well that's part of the surprise; they don't really tell you. Gondola ride up, ice cave tour, gondola back down. Sounds pretty simple I guess.

We take the insane gondola ride up, ears popping. We land on a massive mountain and get a tour group number. The man tells us that the entrance to the cave is a 15 minute walk up the hill so make sure to be there on time for our 4pm tour. Ok, we can do that. We start to walk toward the entrance of the cave. What no sign or personnel told us is that the “walk” up to this cave is a heinous 45 degree slope mountainous climb in direct sunlight on an 85 degree day (well I suppose we could have figured the

temperature on our own). With no water or bathrooms at the top. Oh, cool, I wanted to strain my quadriceps today. What if we were with someone elderly? Or handicapped? Or just lazy? Incidentally we were with someone lazy; two someones in fact. Jon and I had a complain fest; why were we not told of this obstacle? And better yet, why doesn't the damn gondola take us all the way up here? You think I came here to hike? I digress. The day was beautiful, the view was gorgeous, and we were about to see a freaking ice cave. On we went.
We get to the cave entrance and see that tour number 5 leaves in 15 minutes. It's already 4pm and we're in tour group number 6....so we're not really sure what's supposed to happen here. People start to go into the cave for tour group number 5 and fortunately Jon, who understands German, overheard some people asking about tour group 6, to which the guide replied something like, “yeah, this is the last tour so you better come with us”. God forbid we get a proper announcement or any indication in the language that we speak, even though supposedly the tour is in both English and German. So we follow this double sized group into the cave. The group is so large and unwieldy that we can't get anywhere near the guide and are instead fighting through a crowd of people at each turn. I don't want to be with this many people unless a band is playing at the front of the place, ok? But, it's a good cave, I'll give it that. It was enormous and well lit and full of ice as promised. It was, of course, quite cold (freezing actually), but we were
warned about this which makes all the damn difference in the world.

As the tour began, we noticed that the guide was not repeating anything in English as our last tour (at the salt mines) had done*. So, even though they had told us that the tours were in both English and German (which we assumed to mean at the same time) they apparently had sent us off on a German only tour. Even though I bought the tickets in English. Where is the disconnect here? Can you people throw me a bone?
The funniest thing was that as we entered the cave everyone was stopping at a little unlabeled machine to get a ticket. I asked Jon, “what are these tickets for?” but he hadn't heard the guide say. Jon procured a ticket through the masses but it said nothing on it. A ticket with no text. What? Kane and I passed through sans ticket hoping that it wasn't like the ticket to get out of the ice cave or something. Via Jon's translation, there was supposedly no mention of this ticket for the entire tour. (Incidentally, there was also no mention of when or how this ice cave was discovered way up in the middle of an Austrian mountain.) Anyway, upon exiting the cave, there was a similar mad rush to another machine where one was to insert his/her previously aquired ticket. It apparently printed some text on the card or something, but we never really found out since Jon's ticket wouldn't go in. Yet another enigma.
So, what I'm noticing is that they don't sign things very well here (roads excepted, thank goodness). No warnings, no explanations, no instructions. You move forward, pay your money, and hope everything works out to your satisfaction. And if it doesn't, too damn bad. I suppose it's because I come from a land where that same ice cave would have had 150 warning signs, a liability waiver, an extensive informational pamphlet, six foot continuous guard rails, and required helmet rentals (fully sanitized, of course). Better yet, we Americans might have just knocked down the mountain to install a Black Angus Steakhouse and reassembled the ice cave at a more convenient location like Vegas or Gilroy. Maybe we baby our citizens too much but these people don't even seem to know what babies are**. So, if you're a sensitive soul like me, know that there is much laughter, incredulous sighing, and confused discussions to be had if you choose to travel around central Europe.
*At the salt mines, the guide would say a ten minute shpeal in German followed by the English “translation” of about one sentence worth of heavily accented information. For some reason I felt like we were getting left out a bit. Jon verified this.
**Although, someone did, for some reason, think it was a decent and appropriate idea to bring their baby to the ice cave. Wow, how surprising that a baby is going to wail and cough the entire time he's being dragged around a place that's as comfortable as a walk in freezer. What a truly excellent idea. At least idiocy exists internationally even if signs don't.